FunzoCRM

1. Information We Collect to local database on their phone

Depending on how you use Funzo CRM, we may collect the following information:

2. How We Use Your Information

We may use collected information to:

• Create and manage your Funzo CRM account
• Provide CRM functionality
• Store and manage your leads, customers, and business information
• Provide customer relationship management services
• Send account-related notifications
• Provide customer support
• Improve and maintain our Services
• Detect and prevent fraud, abuse, and unauthorized access
• Maintain the security of our systems
• Analyze service performance and usage
• Comply with applicable legal requirements

We will use personal data for specified and lawful purposes and will seek consent where required by applicable law.

3. Customer Data

Funzo CRM is designed to help businesses manage their own customer relationships.

If you enter information about your customers, employees, leads, suppliers, or other individuals into Funzo CRM, you remain responsible for the information you provide and for complying with applicable privacy and data-protection requirements.

Funzo CRM will process such information to provide the Services to you.

4. Sharing of Information

We do not sell your personal information to third parties.

We may share information when reasonably necessary with:

• Service providers that help us operate our Services
• Cloud hosting and database providers
• Authentication providers
• Analytics and technical service providers
• Payment service providers, where applicable
• Customer support providers
• Government authorities or law-enforcement agencies when required by applicable law
• Professional advisers where necessary to protect our legal rights

Third-party service providers may only receive information necessary for the services they provide to us and are expected to maintain appropriate security and confidentiality.

5. Payments

It stores data on the funzo-crm database and connects to sales log and graph in dashboard

6. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or destruction.

However, no internet-based service can guarantee absolute security. You are also responsible for keeping your account credentials confidential and using appropriate security practices.

7. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the Services
• Maintain your account
• Meet legitimate business requirements
• Resolve disputes
• Prevent fraud and abuse
• Comply with legal obligations

When information is no longer required for these purposes, we may delete or anonymize it in accordance with our data-retention practices and applicable law.

8. Account and Data Deletion

You may request deletion of your Funzo CRM account and associated personal information.

To request account or data deletion, contact us using the details provided in the Contact Us section below.

Where applicable, we will process the request in accordance with applicable law and our legitimate legal and operational requirements.

Please note that certain information may need to be retained where required by law or necessary for legitimate legal purposes.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal data, including the ability to:

• Request information about how your data is processed
• Request correction of inaccurate information
• Request deletion of personal information
• Withdraw consent where processing is based on consent
• Request assistance regarding your personal information
• Raise a privacy-related complaint

Under India's Digital Personal Data Protection framework, notices should clearly identify the personal data being processed and the purposes of processing, and users have mechanisms for consent withdrawal and exercising applicable rights.

To exercise applicable rights, contact us using the information below.

10. Children's Privacy

Funzo CRM is intended for businesses and is not designed for children.

We do not knowingly collect personal information directly from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

11. Cookies and Similar Technologies

Our website may use cookies or similar technologies to:

• Keep users signed in
• Remember preferences
• Understand website usage
• Improve website performance
• Maintain security

You may be able to control cookies through your browser settings.

12. Business Communications

If you provide your mobile number or email address, we may contact you regarding:

• Account verification
• Security alerts
• Service updates
• Billing
• Support requests
• Important changes to the Services

Marketing communications, where applicable, will be handled in accordance with applicable law and available user preferences.

13. Data Transfers

Your information may be processed or stored using service providers located in India or other countries.

Where information is transferred across jurisdictions, we will take reasonable steps to comply with applicable data-protection requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we may provide notice through the Funzo CRM application, website, email, or another appropriate method.

The updated Privacy Policy will be effective from the date stated at the beginning of the updated policy.

17. Consent

By using Funzo CRM, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and processed as described above.

Where consent is legally required, Funzo CRM will obtain consent through an appropriate mechanism.